FREQUENTLY ASKED QUESTIONS

1. What type of jewellery does Akshay Jewellers specialize in?
Akshay Jewellers specializes primarily in silver jewellery, including 92.5 hallmarked silver jewellery and a wide range of traditional and contemporary silver ornaments.

2. Do you offer Pan India delivery?
Yes. We offer delivery across India.

3. Do you accept international orders?
No. Currently, we do not accept or ship international orders.

4. What if I receive a damaged product?
If your product is damaged when received, please contact us with your order number and clear photos/videos of the product and packaging.

5. What if I receive the wrong product?
If you receive a product different from what you ordered, please contact us with your order number and clear photos/videos. Our team will assist you with the return or exchange process.

6. Can I cancel my order?
Cancellation requests can be considered before the order has been processed or dispatched. Please contact us as soon as possible after placing your order.

7. How can I contact Akshay Jewellers?
You can contact us through our Contact Us page for assistance regarding orders, products, shipping and other enquiries.

8. How long has Akshay Jewellers been in business?
Akshay Jewellers is a family-run jewellery business with 25+ years of experience.