Terms of service


Welcome to Akshay Jewellers. By accessing or using our website and placing an order, you agree to the following terms and conditions.

1. PRODUCTS & PRODUCT INFORMATION

We make every effort to ensure that product descriptions, images, prices and other information displayed on our website are accurate. However, slight variations in colour, appearance or finish may occur due to photography, lighting or your device display.

Product availability may change without prior notice.

2. ORDERS

When you place an order, you agree to provide accurate and complete information, including your name, contact number, email address and delivery address.

We reserve the right to accept, cancel or decline an order where necessary, including in cases of product availability issues or incorrect product information.

3. PRICING & PAYMENT

All product prices are displayed on our website. Applicable shipping charges and taxes, if any, will be shown during the checkout process.

Orders are processed after successful order confirmation and payment, where applicable.

4. SHIPPING & DELIVERY

Akshay Jewellers provides delivery across India.

We currently do not accept or ship international orders.

Delivery times may vary depending on the delivery location, product availability and courier service.

Customers are responsible for providing a complete and accurate delivery address, PIN code and contact number.

5. RETURNS & EXCHANGE

Returns or exchanges are accepted only if:

• The product is damaged when received, or
• The wrong product has been received.

If you receive a damaged or incorrect product, please contact us with your order number and clear photographs/videos of the product and packaging.

The issue will be reviewed by our team before a return or exchange is approved.

Products that are not damaged or incorrectly delivered are not eligible for return or exchange.

6. ORDER CANCELLATION

Cancellation requests can be considered before the order has been processed or dispatched.

Once an order has been processed or dispatched, cancellation may not be possible.

Please contact us as soon as possible if you wish to cancel your order.

7. JEWELLERY CARE

Customers are responsible for taking appropriate care of their jewellery after delivery. Jewellery should be stored and handled according to recommended jewellery-care practices.

8. WEBSITE USE

You agree to use this website only for lawful purposes and not to misuse, damage or interfere with the website or its services.

9. CHANGES TO THESE TERMS

Akshay Jewellers reserves the right to update or modify these Terms of Service when necessary. Any updated terms will be published on this website.

10. CONTACT US

For questions regarding these Terms of Service, orders, products or other enquiries, please contact us:

Akshay Jewellers
Hissaria Market, Hanumangarh Town, Rajasthan
Phone / WhatsApp: +91 96023 78621
Email: akshayjewellersofficial@gmail.com

25+ Years of Trust & Craftsmanship
Pan India Delivery Available
International Orders Not Accepted